REMEMBER the Red Ring of Death? Now it's the Disc Drive of Doom as dreaded console issues come back to haunt Microsoft after it has admitted Xbox One owners are experiencing problems with the disc drive.
The new Xbox One launched only days ago, breaking sales records and shipping over one million units in 24 hours. But now hundreds of users are complaining of a faulty disc drive that is noisy or cannot even read discs.
Reports of the Disc Drive of Doom issue came flooding into games website Kotakuwhere they received over "150 emails from people whose systems were affected".
Microsoft released a statement acknowledging the problem by saying: "The issue is affecting a very small number of Xbox One customers.
The faulty Blu-ray disc drive is the culprit for over 150 customer complaints about the new Xbox One. Source: iFixit
"We're working directly with those affected to get a replacement console to them as soon as possible through our advance exchange programme."
This isn't the first time a hardware error has spoiled an Xbox launch as back in 2005 when the Xbox 360 was released the infamous "Red Ring of Death" overheating issues left consoles completely inoperable.
Over a hundred units might sound alot but putting this in perspective this number is very small considering there have been over a million Xbox One consoles sold. But with the global launch of PS4 on November 29, this is the last thing Microsoft wants when faced by millions of gamers who are weighing up the difficult decision to buy either an Xbox One or PS4.
0 comments:
Post a Comment